Five years after the federal government deployed it's first robotic process automation (RPA) application, automations have reduced over 1.4 million hours of low-value work across the government, giving employees time to focus on agency mission delivery and improving citizen services. Consider this use case: The U.S. Armed...

Intelligent automation technologies offer significant value to federal government agencies, if implemented strategically. The latest shiny new technology may claim to support unlimited automation opportunities – built and deployed with ease – but it’s rarely that simple. This is especially true when applying intelligent automation...